BEGIN: VCALENDAR
VERSION: 2.1
BEGIN: VEVENT
DTSTART: 20130227T200000Z
DTEND: 20130227T213000Z
SUMMARY: Consumser Debt Resolution Series: Advanced Collection Techniques That Reduce Delinquency & Loss
LOCATION: Your Credit Union


Oklahoma City, Oklahoma
 - Credit Union Association of Oklahoma: http://www.oklahomacreditunions.coop
UID: 1148
DESCRIPTION;ENCODING=QUOTED-PRINTABLE: Date: February 27, 2013 =0D=0A=0D=0ATime: 2:00 PM- 3:30 PM CST =0D=0A=0D=0AAbout:  =0D=0A=0D=0AThe recession has affected most Americans and impaired many consumers’ ability to repay their debts.  Many borrowers are having difficulty keeping payments current or have simply given up.  These conditions have had a dramatic impact on financial institutions’ delinquencies, charge-offs, and losses – which has put increased pressure on collection staff.  It’s possible that 2013 could be the most difficult year ever to collect delinquent accounts.  Financial institutions must find proactive ways to collect delinquent accounts, retain loyal borrowers, and minimize losses.  Join us to learn advanced collection techniques that focus on tools and methodologies to effectively identify how to reduce delinquency, avoid loss, and maintain borrowers’ loyalty. =0D=0A=0D=0A =0D=0A=0D=0A      Highlights =0D=0A=0D=0A      >  What makes a good collector? =0D=0A=0D=0A      > 10 collection best practices that yield positive results =0D=0A=0D=0A      > Effective methodologies that overcome difficult delinquent borrowers =0D=0A=0D=0A      > Changes in collection philosophies that will assist collection personnel =0D=0A=0D=0A      > What are the most-effective collection tools in use today? =0D=0A=0D=0A      > The 3 most-important collection communication skills =0D=0A=0D=0A      > Structuring collections to improve productivity and reduce delinquency =0D=0A=0D=0A      > How to improve oversight of the collection function =0D=0A=0D=0A      > The mechanisms that convert delinquent borrowers to paying borrowers =0D=0A=0D=0A =0D=0A=0D=0ANote: Attendance verification for CE credits provided upon request. =0D=0A=0D=0A =0D=0A=0D=0A =0D=0A=0D=0A =0D=0A=0D=0A =0D=0A=0D=0A =0D=0A=0D=0A =0D=0A=0D=0ARegistration Options: =0D=0A=0D=0A =0D=0A=0D=0ALive Webinar- $200  =0D=0A=0D=0AThe LIVE WEBINAR option allows you to have one =0D=0A=0D=0Atelephone connection for the audio portion and one Internet connection =0D=0A=0D=0A(from a single computer terminal) to view online visuals as the =0D=0A=0D=0Apresentation is delivered.  You may have as many people as you like =0D=0A=0D=0Alisten from your office speaker phone.  Registrants receive a toll-free =0D=0A=0D=0Anumber and pass code that will allow entrance to the seminar. The =0D=0A=0D=0Asession will be approximately 90 minutes, including question and answer =0D=0A=0D=0Asessions.  Seminar materials, including instructions, pin number, and =0D=0A=0D=0Ahandouts will be emailed to you prior to the broadcast.  You will need =0D=0A=0D=0Athe most current version of Adobe Reader available free at www.adobe.com. =0D=0A=0D=0A =0D=0A=0D=0AOn Demand Web Link & CD- $200 =0D=0A=0D=0ACan’t attend the live webinar?  The ON-DEMAND WEB LINK =0D=0A=0D=0Ais a recording of the live event including audio, visuals, and =0D=0A=0D=0Ahandouts.  We even provide the presenter’s email address so you may ask =0D=0A=0D=0Afollow-up questions.  Approximately 1 week prior to the webinar, you =0D=0A=0D=0Awill receive an email with the web link.  This web link can be viewed =0D=0A=0D=0Aanytime 24/7, beginning 6 business days AFTER the webinar and will =0D=0A=0D=0Aexpire 6 months after the live program date.  But there's more . . . AS =0D=0A=0D=0AAN ADDED BONUS, you will also receive a FREE audio/visual CD ROM.*  The =0D=0A=0D=0ACD ROM includes the original audio/visual presentation, the question and =0D=0A=0D=0Aanswer sessions, and the handouts.  Use the on-demand link or this =0D=0A=0D=0A“off-the-shelf” training program for those that could not attend the =0D=0A=0D=0Alive seminar and for future training. =0D=0A=0D=0A =0D=0A=0D=0ALive Webinar & On-Demand Web Link (INCLUDES FREE CD-ROM)- $250 =0D=0A=0D=0AIncludes options 1 and 2 above =0D=0A=0D=0ASpecial Registration Option for member credit unions under $20 million-$169 =0D=0A=0D=0AOn-demand link only (does not include CD or live webinar) =0D=0A=0D=0A =0D=0A=0D=0A =0D=0A=0D=0A*To register for this webinar, click here.  =0D=0A=0D=0A =0D=0A=0D=0AFor more information, please contact Carrie Buchholz at:  =0D=0A=0D=0A(P) 405.702.8622 ext. 215 =0D=0A=0D=0A(E) carrie@cuaok.org 
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