Frontline Excellence Series: Dissecting Regulation CC: Holds, Substitute Checks & Check Clearing

Date: February 6, 2013
Time: 2:00 PM- 3:30 PM CST
About:
Understanding the credit union’s check hold rights and responsibilities can mean the difference between taking a loss and avoiding a loss.  Although members may want to use deposited funds immediately, there are times when applying holds can save the credit union (and in some cases the member) from having an item returned.  Join us to learn about the maximum time frames and circumstances for correctly placing deposit holds.   

Then there is the return process.  This webinar will address the specific time frames in which to return an item unpaid and the required notifications to the financial institution where the item was deposited.  Also, in this era of remote deposit capture and substitute checks, it is important to understand what a substitute check is (and what it is not), plus the additional rights and liabilities that substitute checks entail.

HIGHLIGHTS
   > What are the maximum time frames for placing a hold on a deposit?
   > How long can holds be placed on an exception basis?  What are the notification requirements?
   > Is there a difference between a teller check and a cashier’s check?
   > Does a hold notice need to be provided at time of deposit?
   > What’s the difference between a copy of a check and a substitute check?  Why is it important?
   > Who is entitled to the special protections for substitute checks?
   > Are special notices required when substitute checks are returned to the accountholder?
   > How long does the credit union have to return a check?
   > Must the credit union always reimburse the accountholder for a returned item?
   > TAKE-AWAY TOOLKIT
        - Check hold chart for easy reference
        - Notices required under Regulation CC

Registration Options:
Live Webinar- $200
The LIVE WEBINAR option allows you to have one telephone connection for the audio portion and one Internet connection (from a single computer terminal) to view online visuals as the presentation is delivered.  You may have as many people as you like listen from your office speaker phone.  Registrants receive a toll-free number and pass code that will allow entrance to the seminar. The session will be approximately 90 minutes, including question and answer sessions.  Seminar materials, including instructions, pin number, and handouts will be emailed to you prior to the broadcast.  You will need the most current version of Adobe Reader available free at www.adobe.com.

On Demand Web Link & CD- $200
Can’t attend the live webinar?  The ON-DEMAND WEB LINK is a recording of the live event including audio, visuals, and handouts.  We even provide the presenter’s email address so you may ask follow-up questions.  Approximately 1 week prior to the webinar, you will receive an email with the web link.  This web link can be viewed anytime 24/7, beginning 6 business days AFTER the webinar and will expire 6 months after the live program date.  But there's more . . . AS AN ADDED BONUS, you will also receive a FREE audio/visual CD ROM.*  The CD ROM includes the original audio/visual presentation, the question and answer sessions, and the handouts.  Use the on-demand link or this “off-the-shelf” training program for those that could not attend the live seminar and for future training.

Live Webinar & On-Demand Web Link (INCLUDES FREE CD-ROM)- $250
Includes options 1 and 2 above

Special Registration Option for member credit unions under $20 million-$169
On-demand link only (does not include CD or live webinar)

*To register for this webinar, click here.

For more information, please contact Carrie Buchholz at:
(P) 405.702.8622 ext. 215
(E) carrie@cuaok.org