Online & Mobile Banking- Successful Member Penetration Techniques

Date: January 29, 2013
Time:  10:00 AM -11:00 PM CST
About:
Credit unions of all sizes recognize the benefits that the online and mobile banking channels offer – a lower cost to serve, increased member loyalty and satisfaction, retention and a higher return on investment. But for many, breaking through the online and mobile banking adoption glass ceiling has been proven difficult. This session will cover some of the reasons that consumers are holding back and how credit unions can effectively address these concerns. With well-designed strategies and techniques, credit unions can extend the benefits of banking via the online and mobile channels to the broadest possible range of members.

Registration Options:
Quickbite Audio Conference- $150 (unlimited listeners and free audio archive for 30 Days after conference)

For more information, please contact Carrie Buchholz at:
(P) 405.702.8622 ext. 215
(E) carrie@cuaok.org

Speakers

Wright, Thomas
Thomas Wright is the Editor and Publisher of the Credit Union tech-talk newsletter and has over twenty years computer industry experience including consulting and project management experience as well as a technical support and training background. While working for Citibank, MCI, and Microsoft, Tom technically managed large and complex IT projects such as an Internet home banking rollout, a data warehousing project, and CD ROM statements to Internet conversion. Additionally, he has provided consulting, training and technical support to numerous small businesses, governmental agencies and financial institutions.