Credit Card Act: Clarification & Best Practices
Date: September 20, 2012
Time: 2:00 PM- 3:30 PM CST
Live Webinar- $200
The live webinar option allows you to have one telephone connection for the audio portion and one Internet connection (from a single computer terminal) to view online visuals as the presentation is delivered. You may have as many people as you like listen from your office speaker phone. Registrants receive a toll-free number and pass code that allow entrance to the seminar. The session will be approximately 90 minutes, including question and answer sessions. Seminar materials, including instructions, PIN number, and handouts will be emailed to you prior to the broadcast. You will need the most-current version of Adobe Reader available free at www.adobe.com.
Can’t attend the live webinar? The on-demand web link is a recording of the live event, including audio, visuals, and handouts. We even provide the presenter’s email address so you may ask follow-up questions. Approximately one week prior to the webinar, you will receive an email with the web link. This web link can be viewed anytime 24/7, beginning 6 business days after the webinar and will expire 6 months after the live program date.
As an added bonus, you will also receive a FREE audio/visual CD ROM.* The CD ROM includes the original audio/visual presentation, the question and answer sessions, and the handouts. Use the on-demand link or this “off-the-shelf” training program for those that could not attend the live seminar and for future training.
Both Live Webinar & On-Demand Web Link (Includes Free CD Rom)- $250
Options 1 and 2 described above
Special Registration Option for member credit unions under $20 million- $169
On-demand link only (does not include CD or live webinar)
The Credit Card Accountability, Responsibility, and Disclosure Act of 2009 imposed dramatic changes to the substantive aspects and disclosure rules regarding issuing, marketing, maintenance, and collection of credit cards. Although the majority of these new changes became effective in 2010, new changes continue to be adopted.
Does your credit union have a good understanding of these sweeping changes? If not, you could be exposing your credit union to significant risks of loss and expensive lawsuits. This webinar will explain everything your credit union needs to know about the new credit card rules and review the proper regulatory disclosures. In addition, it will cover the best practices that some credit unions are taking to reduce their risk of non-compliance.
- Overview of the Credit Card Act
- When and how you can change the interest rate, including promotional rates and universal default rates
- When and how you must disclose other changes
- Member rights to cancel the card before the change and pay off the balance over time
- Timing requirements for periodic statements
- Special rules for members under 21 years old
- Possible claims of unfair and deceptive acts or practices
*To register for this webinar, click here.
For more information, please contact Carrie Buchholz at:
(P) 405.702.8622 ext. 215
Elizabeth Fast, Esq. is a partner with Spencer Fane Britt & Browne LLP where she specializes in the representation of financial institutions. Elizabeth is the head of the firmís training division. She received her law degree from the University of Kansas and her undergraduate degree from Pittsburg State University. In addition, she has a Master of Business Administration degree and she is a Certified Public Accountant. Before joining Spencer Fane, she was General Counsel, Senior Vice President, and Corporate Secretary of a $9 billion bank with more than 130 branches, where she managed all legal, regulatory, and compliance functions. She is a member of the Missouri State Banking Board by appointment of the Governor.